CRITICAL REVIEW OF TOTAL QUALITY MANAGEMENT

Authors

  • Sha'ri Mohd Yusof Dept. of Manufacturing and Industrial Engineering Faculty ofMechanical Engineering Universiti Teknologi Malaysia 81310 Johor Bahru, Johor

Keywords:

Keywords

Abstract

This paper presents a critical review oftotal quality management
(TQM) and the various concepts surrounding it. It starts by
reviewing and discussing issues surrounding quality. including its
definition, the historical origins of TQM, and the developments
that have resulted in the importance that has beenplaced by many
researchers, academics. consultants, industrialists and
professionals on TQM. Finally, an integrated TQM model is
presented which captures most of the concepts, principles and
elements discussed:

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Published

2018-05-21

How to Cite

Mohd Yusof, S. (2018). CRITICAL REVIEW OF TOTAL QUALITY MANAGEMENT. Jurnal Mekanikal, 8(2). Retrieved from https://jurnalmekanikal.utm.my/index.php/jurnalmekanikal/article/view/282

Issue

Issue 8: December 1999

Section

Mechanical

License

Copyright of articles that appear in Jurnal Mekanikal belongs exclusively to Penerbit Universiti Teknologi Malaysia (Penerbit UTM Press). This copyright covers the rights to reproduce the article, including reprints, electronic reproductions or any other reproductions of similar nature.