DEVELOPMENT OF A PERFORMANCE MEASUREMENT TOOL FOR EMPLOYEE INVOLVEMENT IN TOTAL PRODUCTIVE MAINTENANCE
DOI:
https://doi.org/10.11113/jm.v49.677Keywords:
Total productive maintenance (TPM), OEE, EII, employee involvement, performance measurementAbstract
Operational excellence in manufacturing depends not only on advanced equipment but also on active employee involvement. This study develops an Employee Involvement Index (EII) to systematically measure employee involvement in Total Productive Maintenance (TPM) and help managers identify actionable improvement measures. Based on pre-survey interviews and structured employee survey in the Assembly Department of a Malaysian stationery manufacturing company, key factors influencing employee involvement were identified and incorporated into the EII. The EII was pilot tested over 11 weeks with nine employees and one production machine alongside targeted initiatives. Results showed an increase in EII from 68% to 84%, with a concurrent improvement in Overall Equipment Effectiveness (OEE) from 50.33% to 82.23%. The findings strongly suggest an association between employee involvement and equipment performance, highlighting the value of a people-centred approach to TPM. Without claiming direct causation, this study contributes a practical tool to evaluate employee involvement and its relationship with equipment performance, supporting sustainable TPM implementation in real manufacturing environments.
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