CONTINUOUS IMPROVEMENT BEHAVIOURS IN NEW ZEALAND MANUFACTURING COMPANIES
Keywords:
Continuous improvement, New Zealand, exploratory factor analysis, confirmatory factor analysis, maturity modelAbstract
In order to develop culture of continuous improvement that moves away from too much focus on methods and tools in continuous improvement, Bessant’s Continuous Improvement (CI) Maturity Model was developed. The model is about developing specific sets of behaviours and abilities with regards to continuous improvement. The model has been validated and reliably tested in different settings such as manufacturing companies and public sectors in several different countries. However, the model’s validity and reliability have not been tested in the context of New Zealand manufacturing companies. This study was carried out to address the research gap in term of the validity and reliability of the CI maturity model in New Zealand manufacturing companies. A total of 169 survey responses were obtained and later analysed by exploratory factor analysis (EFA) and confirmatory factor analysis (CFA). The findings from the analyses suggested that the CI Maturity Model had demonstrated adequate validity and reliability when compared against data from New Zealand manufacturing companies. The CI Maturity Model can be used by New Zealand manufacturing companies as a means to measure the presence of continuous improvement culture and as a framework for developing continuous improvement culture.References
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