CONTINUOUS IMPROVEMENT BEHAVIOURS IN NEW ZEALAND MANUFACTURING COMPANIES

Authors

  • Affandi Mohd-Zainal Faculty of Mechanical Engineering, Universiti Teknologi Malaysia, 81310 Johor Bahru, Johor
  • Shari Mohd Yusof Razak School of Engineering and Advanced Technology, Universiti Teknologi Malaysia, Kuala Lumpur
  • Jane Goodyer School of Engineering and Advanced Technology, Massey University, Palmerston North, New Zealand

Keywords:

Continuous improvement, New Zealand, exploratory factor analysis, confirmatory factor analysis, maturity model

Abstract

In order to develop culture of continuous improvement that moves away from too much focus on methods and tools in continuous improvement, Bessant’s Continuous Improvement (CI) Maturity Model was developed. The model is about developing specific sets of behaviours and abilities with regards to continuous improvement. The model has been validated and reliably tested in different settings such as manufacturing companies and public sectors in several different countries. However, the model’s validity and reliability have not been tested in the context of New Zealand manufacturing companies. This study was carried out to address the research gap in term of the validity and reliability of the CI maturity model in New Zealand manufacturing companies. A total of 169 survey responses were obtained and later analysed by exploratory factor analysis (EFA) and confirmatory factor analysis (CFA). The findings from the analyses suggested that the CI Maturity Model had demonstrated adequate validity and reliability when compared against data from New Zealand manufacturing companies. The CI Maturity Model can be used by New Zealand manufacturing companies as a means to measure the presence of continuous improvement culture and as a framework for developing continuous improvement culture.

References

J. Singh and H. Singh, "Continuous improvement philosophy – literature review and directions," Benchmarking: An International Journal, vol. 22, no. 1, pp. 75-119, 2015.

M. Corso, A. Giacobbe, A. Martini, and L. Pellegrini, "Tools and abilities for continuous improvement: What are the drivers of performance?," International Journal of Technology Management, vol. 37, no. 3-4, pp. 348-365, 2007.

M. Imai, Kaizen: The Key to Japan's Competitive Success. New York Random House 1986.

J. Bessant, S. Caffyn, and M. Gallagher, "An evolutionary model of continuous improvement behaviour " Technovation, vol. 21, pp. 67 - 77 2001.

D. Aloini, A. Martini, and L. Pellegrini, "A structural equation model for continuous improvement: a test for capabilities, tools and performance " Production Planning & Control, vol. 1, no. 21, pp. 1-21, 2011.

H. Boer and F. Gertsen, "From continuous improvement to continuous innovation: a (retro)(per)spective," International Journal of Technology Management, vol. 26, no. 8, pp. 805-827, 2003.

J. Bessant and S. Caffyn, "High-involvement innovation through continuous improvement," International Journal of Technology Management, vol. 14, no. 1, pp. 7-28, 1997.

R. V. D. Gonzalez and M. F. Martins, "Capability for continuous improvement: Analysis of companies from automotive and capital goods industries," The TQM Journal, vol. 28, no. 2, pp. 250-274, 2016.

K. J. Fryer and S. M. Ogden, "Modelling continuous improvement maturity in the public sector: key stages and indicators," Total Quality Management & Business Excellence, vol. 25, no. 9-10, 2014.

A. d. F. C. Valadão, P. H. d. S. Campos, and J. B. Turrioni, "Relationship Between The Maturity of Continuous Improvement And The Certification of Quality Management System In Automotive Sector In Brazil," Independent Journal of Management & Production, vol. 4, no. 1, pp. 96-110, 2013.

D. Jurburg, E. Viles, C. Jaca, and M. Tanco, "Why are companies still struggling to reach higher continuous improvement maturity levels? Empirical evidence from high performance companies," The TQM Journal, vol. 27, no. 3, pp. 316-327, 2015.

M. Dabhilkar, L. Bengtsson, and J. Bessant, "Convergence or National Specificity? Testing the CI Maturity Model across Multiple Countries " Creativity and Innovation Management, vol. 16, no. 4, pp. 348-352, 2007.

P. A. Nguyen, "Issues and Challenges in the Establishment of Continuous Improvement in Vietnam " International Journal of Business and Social Research vol. 5, no. 10, 2015.

T. C. M. d. Morais, M. d. L. B. Gomes, and L. B. d. Silva, "Skills for driving continuous improvement in a electricity distributor " International Journal of Basic & Applied Sciences,

vol. 12, no. 3, pp. 17-24, 2012.

M. Jansmyr and R. N. Graas, "Continuous improvement in product development - an action research study for enhancing quality culture," Master, Department of Technology Management and Economics Chalmers University of Technology, Gothenburg, 2012.

K. Fryer, S. Ogden, and J. Anthony, "Bessant's continuous improvement model: revisiting and revising"," International Journal of Public Sector Management Decision, vol. 26, no. 6,

pp. 481-494, 2013.

F. Jorgensen, H. Boer, and B. T. Laugen, "CI Implementation: An Empirical Test of the CI Maturity Model " Creativity and Innovation Management, vol. 15, no. 4, pp. 338-337, 2006.

B. de Jager, C. Minnie, J. de Jager, M. Welgemoed, J. Bessant, and D. Francis, "Enabling continuous improvement: a case study of implementation," Journal of Manufacturing Technology Management, vol. 15, no. 4, pp. 315-324, 2004.

J. Bessant and D. Francis, "Developing strategic continuous improvement capability " International Journal of Operations & Production Management, vol. 19 no. 11 pp. 1106 - 1119 1999.

S. Caffyn, "Development of a continuous improvement self-assessment tool " International Journal of Operations & Production Management, vol. 19, no. 11, pp. 1138 - 1153 1999.

B. M. Byrne, Structural Equation Modeling With AMOS : basic concepts, applications and programming. New Jersey: Lawrence Erlbaum Associates, 2001.

P. Kline, An easy guide to factor analysis. London: Routledge. London: : Routledge., 1994.

J.-W. V. Prooijen and W. A. V. D. Kloot, "Confirmatory Analysis of Exploratively Obtained Factor Structures," Educational and Psychological Measurement, vol. 61, no. 5, pp. 777-792,

B. Yang, K. E. Watkins, and V. J. Marsick, "The Construct of the Learning Organization: Dimensions, Measurement, and Validation," Human Resource Development Quarterly, vol.

, no. 1, pp. 31 - 55, 2004.

R. B. Kline, Principles and Practice of Structural Equation Modeling. New York: The Guildford Press, 2016.

E. Cunningham, A practical guide to structural equation modeling using AMOS Melbourne: Statsline 2010.

L. Hu and P. M. Bentler, "Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives," Structural Equation Modeling, vol. 6, no. 1, pp. 1-55, 1999.

M. W. Browne and R. Cudeck, "Alternative ways of assessing mode fit," in Testing structural equation models K. A. Bollen and J. S. Longs, Eds. Newbury Park, CA: Sage, 1993.

P. M. Bentler and D. G. Bonnet, "Significance tests and goodness of fit in the analysis of covariance structures " Psychological Bulletin, vol. 88, no. 3, pp. 588-606, 1980.

Downloads

Published

2018-04-01

How to Cite

Mohd-Zainal, A., Mohd Yusof, S., & Goodyer, J. (2018). CONTINUOUS IMPROVEMENT BEHAVIOURS IN NEW ZEALAND MANUFACTURING COMPANIES. Jurnal Mekanikal, 40(1). Retrieved from https://jurnalmekanikal.utm.my/index.php/jurnalmekanikal/article/view/4

Issue

Section

Mechanical

Similar Articles

<< < 2 3 4 5 6 7 8 9 10 11 > >> 

You may also start an advanced similarity search for this article.